Privacy Policy

Effective date: 2025-08-26

Kassadey Bathcraft ("we", "us", "our") operates the website at kassadey.cfd to offer bathroom renovation services across the United Kingdom. This Privacy Policy describes how we collect, process, use and protect personal data in compliance with UK GDPR and, where applicable, the CCPA.

This policy applies when you visit {domain}, use the site, submit forms, request quotes or otherwise provide personal information to us. Using the site indicates your agreement with this policy.

We collect personal information you provide directly: name, email, telephone, postal address, project details and any files you upload. We also collect technical information automatically such as IP address, device type, browser, pages visited and referrer URLs. Cookies and similar technologies are used for functionality, analytics and advertising.

We use data to respond to enquiries, prepare quotations, schedule surveys, deliver contracted services and provide aftercare. Aggregated analytics help us improve the website and measure campaign performance across UK areas including Cardiff, Swansea, Oxford, Cambridge, York. With your consent we may send marketing messages; you can opt out at any time.

Our lawful bases for processing personal data include: performance of a contract, compliance with legal obligations, legitimate interests (fraud prevention, service improvement) and consent where required (marketing and non-essential cookies). You may withdraw consent to marketing at any time without affecting other processing.

We do not sell personal data. We share necessary data with third-party service providers: hosting providers, email/CRM platforms, analytics and advertising providers, payment processors and subcontractors who support service delivery. These parties are bound by data processing agreements.

Third-party services used on the site may include Google Analytics, Google Ads and social media advertising platforms. These providers may set cookies and process data independently. We recommend reviewing their privacy notices and managing consent via our cookie banner or your browser settings.

Data retention: enquiry data is kept for up to 24 months; contractual and accounting records are kept for up to seven years in line with UK obligations. We implement technical and organisational measures — HTTPS, access controls and backups — to protect personal information.

Your rights: if you are in the UK/EEA you have rights to access, rectify, erase, restrict or object to processing and the right to data portability. California residents have rights under CCPA to request categories of collected data and deletion. To exercise rights contact us at the details below and we will verify your identity.

Children: the services and content provided on {domain} are not aimed at children under 13 and we do not knowingly collect data from children. If we learn that we have collected personal information from a child we will delete it promptly.

Changes: we may update this Privacy Policy to reflect changes in law, technology or operational practice. Material changes will be posted here with a revised effective date. Continued use of {domain} after updates indicates acceptance of the changed policy.

Contact: For privacy enquiries or to exercise your rights contact Kassadey Bathcraft at 12 Harbour Road, Cardiff CF10 1AA; phone +44 29 2034 7788; email hello@kassadey.cfd. Use of kassadey.cfd implies consent to this Privacy Policy.